24 Mar AMAZON PAYMENTS & REPORTS GUIDE
By David Sroka, Strategic Account Analyst & SEO Wiz, VENDO
Understanding Amazon’s transactions report is crucial for bookkeeping and managing your inventory and cash flow. In this blog, we provide an overview of the different reports Amazon provides to make your data useful for informed business decisions.
Reports > Payments
On the Amazon payments tab, Settlement reports provide a detailed breakdown of a merchant’s account activity for a given settlement period. The settlement report also provides detailed information about the types of fees charged by Amazon.
Statement View, Date Range Reports, Transaction View & Disbursements
Date Range Reports:
This page generates individual transaction reports and summary reports for orders within a specific range based on the date you marked the orders as shipped. It is important to note that transfers are NOT counted in this report if the date of the transaction is outside the date range.
This page summarizes your payment information, which shows your current total balance, available funds, and recent payouts across all account types. It also allows you to get a breakdown of that balance.
The Transaction View page displays the account transactions. A transaction can be an order, a refund, or an Amazon-initiated charge or credit. You can search for a specific order or use the date and filter options to customize the report for your needs.
This page shows the amount paid out in each settlement period to your account and the status of your funds.
How Amazon Transfers Payments
Amazon settlement periods usually are around 14 Days.
Once “Acknowledged by bank”, it can take up to 5 business days for funds to appear in your bank account. The Federal ACH Trace ID can be used by your bank’s ACH specialist to trace funds, that have not appeared in your bank account after 5 business days from the time that the transfer is initiated.
Account Level Reserves
Amount held in reserve to ensure that you have enough funds to fulfill any claims or chargebacks. Amazon will carry this forward to the next settlement period.
Common reasons for an account level reserve
- A-to-Z Guarantee Claims
- One or more orders has a chargeback
- Your seller performance has fallen below benchmarks
- Account under review
- Local regulations require us to withhold income tax
Amount carried forward from the previous settlement period, including any amount that we were unable to transfer to your bank account
If you have the account set up with a credit card, you will need to download a separate report for advertising.
If you have the account set up with charging the account. You will see all charges in the summary and transactions reports. You will still need to download an advertising report to get a detailed account of charges.
Statement View General Terminology
- Account reserve: Account reserve includes funds in your account that will not be disbursed within the selected settlement period. Your account reserve is used to cover potential claims or chargebacks.
- Available funds: Available funds in your account for a given settlement period include the beginning balance amount plus income, less any negative balance repayment, expenses, refunds, and account reserve.
- Balance repayment: Balance repayment is a credit made to your account using your charge method for a balance you owe. This type of balance appears when your sales are less than your fees and charges for the selected settlement period, and Amazon Payments couldn’t charge your charge method on file.
- Beginning balance: Beginning balance includes the amount withheld in your account reserve from the previous statement, and any amount carried over from the previous balance.
- Expenses: Expenses include processing fees, cross-border fees, authorization fees, chargeback fees, and any applicable provider fees.
- Income: Income is calculated based on the gross amount from settled sales that occurred during the selected settlement.
Statement View Graph Terminology
• Beginning Balance: The amount carried over from the previous settlement period including account level reserves and failed disbursements (if any).
• Sales: The amount generated through your orders, consisting of:
- Product Charges: Your price multiplied by the quantity sold.
- Shipping: Collected from customers to cover shipment of orders.
- Tax: Sales tax collected from customers.
- Promo Rebates: Charges for any promotion rebates.
- Other: This includes, but is not limited to, FBA inventory reimbursements and gift wrap credits.
- Refunded Expenses: The amount covering fees charged by Amazon and promo rebates.
- Refunded Sales: The amount covering customer order payments such as product sales, shipping, gift wrap, concessions, and tax.
• Expenses: Charges made to your account consisting of:
- Amazon Fees: This includes, but is not limited to, referral fees, monthly professional selling fee (if applicable), FBA fulfillment fees, chargebacks for shipping, and gift wrap.
- FBA Fees: This includes, but is not limited to non-order fees such as storage of inventory at our fulfillment centers, removal order, and reimbursement and balance adjustments.
- Cost of Advertising: The cost incurred for advertising.
- Other: Miscellaneous charges which can include coupon redemption fees and Amazon Lending payment.
• Account Level Reserves: The amount of money that is reserved to ensure that you have enough funds to fulfill any claims or chargebacks.
Common Miscellaneous Adjustments
Examples of FBA Fees and Reimbursements you might see on Amazon:
FBA Inventory Reimbursement – Customer Return, Customer Service Issue, Damaged: Warehouse, General Adjustment, Lost: Warehouse, Fee Correction
FBA Removal Order: Return Fee, Disposal Fee
FBA Inventory Storage Fee, Long Term Storage Fee, Prep Fee, Inventory Placement Service Fee