a PLTFRM Company
Episode 27 - Rundown on Amazon's New Buyer-Seller Messaging Guidelines
November 16, 2021
Amazon’s new communication guidelines for buyer-seller messages into full effect on November 6th! ⏰ Get ready for these changes with an overview on seller requirements for indirect and direct communication with customers. Messaging is CRUCIAL for keeping correspondence with third-party buyers and improving customer experiences. 💳
From order status messages to product review requests, communication ensures you provide the BEST costumer service along with your products. 😊👍
Nicolas goes over all the updates you need to know to be a proactive seller and gain helpful feedback from reviews. Keep those customers HAPPY! 🙏🙏🙏
From order status messages to product review requests, communication ensures you provide the BEST costumer service along with your products. 😊👍
Nicolas goes over all the updates you need to know to be a proactive seller and gain helpful feedback from reviews. Keep those customers HAPPY! 🙏🙏🙏
- Nicolas Martinez, Senior Marketing Strategist
- How to use permitted and proactive permitted messages to your advantage 💬
- New rules and things to avoid when talking to your buyers ⛔️
- Return/related messages
- Non-permitted messages ❌
- Styling guidelines 📝
- Other mandates and recommendations for using Amazon’s messaging service 📨